Frequently Asked Questions
How long does customs clearance take in Malaysia?
Customs clearance in Malaysia typically requires one to two days, provided that the goods adhere to all customs regulations with accurate submission of the required documentation and information for clearance.
What is a customs clearance fee?
A customs clearance fee is a charge levied by customs brokers or clearance agents to cover the cost of processing documentation and facilitating the clearance of goods through customs. This fee structure may entail a flat rate per service, a bundled service fee, or a percentage of the shipment’s value.
How crucial is it to ensure compliance with customs regulations?
It’s vital. Even a small error in customs compliance can result in hefty penalties or delays in clearing goods, leading to additional charges like port storage fees or demurrage charges. Thus, it’s crucial to choose the right forwarding agent for efficient customs clearance in Malaysia.
Can I appoint forwarding agents to handle customs clearance on my behalf?
Yes, in Malaysia, each exporter or importer can appoint up to three forwarding agents in each state to clear their goods on their behalf.
If you have more than 3 forwarding agents in one particular state, you may need to cancel one of the existing forwarding agents before you can appoint a new forwarding agent. However, if your company has volume transactions, you may write to the Royal Malaysian Customs Department for the appointment of a 4th or 5th forwarding agent, subject to their final approval.
What role does a customs broker play in the customs clearance process?
A customs broker, licenced by the Royal Malaysian Customs Department, handles shipping transactions on behalf of importers and exporters. They ensure compliance with customs regulations, assist with duty and tax calculations, obtain necessary permits, and handle paperwork.
Furthermore, the customs broker will assist you to clear the goods within the given free time and in case there’s any consignment held by the Royal Malaysian Customs Department, they will assist the exporter or importer to attend the examination session and to liaise with the customs officers for all the documents required so that you need not go to the customs office daily to get the issues resolved.
Why do you need a customs broker like SolidXpress (M) Sdn. Bhd.?
Our certified in-house customs brokerage team assists importers worldwide by reviewing document accuracy, ensuring compliance, and liaising with customs officers.
We can also help you check out the percentage of duty or tax that needs to be paid before shipment arrangements so that you can check your cost prior to importing. Get in touch with us today for all your global logistics needs. To learn more about customs brokers, check out our article: Why Do I Need a Customs Broker?.
What are the documents needed for a normal import shipment into Malaysia?
Don’t worry about the paperwork. Solid Xpress will handle all necessary documentation for your import shipment, including the commercial invoice and airway bill. We’ll also take care of any required permits or licences.
What customs forms are required for importing or exporting goods in Malaysia?
Our customs experts will handle the correct forms and procedures for your specific needs.
- Import: Customs Form No. 1 (K1) is the primary declaration form for importing goods into Malaysia.
- Export: Customs Form No. 2 (K2) is used for exporting goods from Malaysia.
- Interstate Movement: Customs Form No. 3 (K3) is required for transporting goods between Peninsular and East Malaysia.
Bonded Warehousing: Customs Form No. 8 (K8) is used for bonded movement of dutiable and non-dutiable shipments within Malaysia.
What is the export clearance process?
Export clearance involves a series of steps to ensure goods can legally leave Malaysia. This includes preparing export documentation, complying with export regulations, and obtaining necessary permits or licences. Our team will manage the entire export clearance process efficiently.
What is the import clearance process?
Import clearance is the process of releasing imported goods after they arrive in Malaysia. It involves submitting the required customs declaration, paying duties and taxes, and complying with import regulations. Solid Xpress will handle all aspects of import clearance in Malaysia to ensure a smooth and timely release of your goods.
What items are prohibited or restricted by Malaysian customs clearance?
When importing goods into Malaysia, it’s important to be aware of prohibited and restricted items as outlined by Malaysian customs authorities. Prohibited items are strictly banned, while restricted items may require special permits or approvals.
Prohibited Items:
-Narcotics and controlled substances
-Weapons, explosives, and hazardous chemicals
-Explicit or obscene materials
-Counterfeit currency and goods
-Endangered species and related products
Restricted Items:
-Firearms and ammunition (require special permits)
-Pharmaceuticals and medical devices (subject to regulatory approval)
-Plants, plant products, and live animals (require phytosanitary or veterinary permits)
-Broadcasting and communication equipment (require licensing from authorities)
Importing restricted items without the necessary permits may result in confiscation, fines, or legal penalties. Partnering with a trusted customs clearance agent in Malaysia can help navigate regulations and streamline the import process. Contact us today for expert assistance!
We prepare all necessary documents for customs clearance, including:
- Import Declaration (Form K1).
- Bill of Lading or Air Waybill.
- Commercial Invoice and Packing List.
- Certificates of Origin and any required permits.
Our team submits your customs declaration electronically through the Royal Malaysian Customs Department (RMCD) system for processing. Pre-Arrival Processing (PAP) can expedite this step:
Timeframes:
- Normal submissions: 1-2 business days.
- PAP submissions: Same day.
The RMCD verifies the declaration and may inspect the shipment. Our team ensures compliance with all customs regulations to avoid delays or penalties.
Factors Affecting Time:
- Shipment type (e.g., air, sea, or courier).
- Additional inspections for restricted or high-value items.
Customs duties and taxes are calculated based on the shipment's HS codes (Harmonized System codes), which classify the type of goods. At Solid Xpress, we ensure accurate classification and manage payments for smooth clearance.
Estimated Costs:
- Import Duty: Varies by HS code.
- Sales Tax: Typically 6%, depending on the product category.
For certain goods, customs may perform a physical inspection. We liaise with customs officers to facilitate this step efficiently.
Goods Subject to Inspection:
- Hazardous or restricted items.
- High-value shipments.
Timeframes: - Air Freight: Additional 1 day.
- Sea Freight: Additional 1-2 days.
Once duties and taxes are cleared, customs releases the goods. We arrange for delivery to the final destination, ensuring safe and timely transport.
Timeframes:
- Air Freight: 2-3 business days.
- Sea Freight: 3-5 business days.
- Courier Shipments: 1-2 business days.
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