Are you an importer or exporter dealing with international shipping? If so, you’ve likely experienced the hassle of sorting out all the necessary paperwork and requirements to clear your goods with the Royal Malaysian Customs Department. As an importer, you are responsible for knowing customs regulations and ensuring your shipments comply with the Royal Malaysian Customs Department rules and regulations. However, even the smallest error could lead to a heavy penalty or a debilitating hold. Failure to provide necessary documents on time for clearance will result in late clearance and additional charges (e.g., port storage/demurrage charges) for failing to clear the goods within the given free time.
Instead of spending time sorting out all the necessary paperwork and requirements, wouldn’t it be better to focus on other aspects of your business and pass this tedious work to an experienced forwarding agent, such as a reputable import agent in Malaysia?
In Malaysia, each individual exporter and importer can appoint three forwarding agents to clear the goods on their behalf in each state. This means if you have more than three forwarding agents in one particular state, you may need to cancel one of the existing forwarding agents before appointing a new one. However, if your company has high-volume transactions, you may write to the Royal Malaysian Customs Department for the appointment of a fourth or fifth forwarding agent, subject to their final approval.
Generally, an exporter or importer can only appoint a maximum of three forwarding agents. Hence, appointing the right forwarding agent is crucial, as an experienced customs broker can help ensure you don’t make any mistakes, allowing your goods to clear customs quickly and easily.
What Does a Customs Broker Actually Do?
A customs broker is licensed by the Royal Malaysian Customs Department to handle shipping transactions on behalf of importers and exporters like you. They help determine the percentage of duty/tax that needs to be paid before shipment arrangements, so you can check your costing prior to importing.
As a leading import agent in Malaysia, we ensure seamless coordination and compliance with customs regulations. Our brokers are adept at managing Port Klang customs clearance, making the process smooth and efficient for your business needs.
They also help check if any permits are required for importing that particular product to Malaysia or exporting it out of Malaysia. Aside from this, they will also take on the burden of filling out paperwork and meeting all customs requirements. Furthermore, they will assist you in clearing the goods within the given free time. In case there’s any consignment held by the Royal Malaysian Customs Department, they will assist the exporter or importer in attending the examination session and liaising with customs officers for all the required documents so that you don’t need to go to the customs office daily to get the issues resolved.
That’s how Solid Xpress (M) Sdn Bhd comes in.
As a leading import agent in Malaysia, we have our own certified in-house custom brokerage assisting importers (both big and small) across the world with reviewing the accuracy of documents and ensuring that they are in full compliance before submitting an entry to the Royal Malaysian Customs Department. We specialise in Port Klang customs clearance, making the process smooth and efficient for your business needs.
Call us today or email us at michelle@solidxpress.com.my to get a quote for all your global logistics needs.