Frequently Asked Questions
What is the difference between a bonded and non-bonded warehouse?
A bonded warehouse allows imported goods to be stored without paying duties and taxes until they’re released for sale or distribution, while a non-bonded warehouse requires duties to be paid upfront. Solid Xpress can advise on the right storage option based on your import needs.
What is the minimum rental period for warehouse storage?
We offer both short and long term storage contracts, so the minimum rental period depends on your specific needs. Contact our team to discuss flexible arrangements suited to your business.
Can I store goods for both import and export at your warehouse?
Yes, our Klang warehouse facility supports storage for both import and export shipments, including consolidation, deconsolidation, and distribution services for either direction.
Do you offer inventory tracking for stored goods?
Yes, we maintain detailed documentation of stocks and inventory, giving you full visibility over your goods while they’re stored with us.
What types of goods can be stored in your warehouse?
Our warehouse facilities in Malaysia accommodate a wide range of goods, from general cargo and palletized products to specialized items requiring specific handling, such as consolidated or oversized shipments.
How does distribution work after my goods leave the warehouse?
Once your goods are ready for dispatch, we arrange delivery through Full Truckload, Less-than-Truckload, or courier services, depending on shipment size and urgency, covering both local and overseas distribution.
Do you provide packaging services for goods before storage or shipping?
Yes, we offer cargo packaging services, including loading and unloading of containers, to ensure your goods are properly protected before storage or onward transport.
What documentation do I need to store goods at your warehouse?
Requirements vary depending on whether goods are for storage only, import, or export, our team will guide you through the necessary documentation, including stock records and any customs-related paperwork if applicable.